I go to my local library often to work/see what's new/use the computer/read magazines etc.
There are, of course, many others who love their library(s) and then there are others who have no concept of what a library is.
Scenario 1:
- Row of people working quietly using library computers
- Row of people working quietly in cubicles on own computers and ipads etc
- Many people quietly reading, browsing . . .
Loudly states after making everyone aware of her prescence 'how do I turn on the computer?'. 'What's the password?'.
Mobile phone rings. 'Hi, I'm in the library and can't get the . . . . . . . computer to work. I only want to print . . . . . .'
Gentle, patient soul in next cubicle to 'library lover (not)' assists and suggests she talk to the librarian. Librarian arrives for one of many visits.
Great news - person is on the computer! We all sign with relief.
Oh oh! Mobile phone rings. 'Yes, I am at the library trying to print. Can't get the . . . . . . . printer to work.'
You get the picture . . .
Person finally prints required pages and a COLLECTIVE sign of relief engulfs that section of the library as the person departs.
Scenario 2:
Guy sitting at library computer thought he was in his office. Used his mobile phone to talk to many people regarding jobs, legal matters, advice and TALKED VERY LOUDLY - why not!
Even got them to ring back on his mobile - why not!
- Are such people not aware we can hear them? Do they realise we can't concentrate on anything much but their business activities - not that we want to know, but we don't have a choice.
A few days later I was reading an article in a weekend newspaper entitled 'suburban tweets'.
The gist of one of the tweets was noisy libraries and I wondered if this had been written by the guy that had been sitting next to me.
_______________
Most people get the fact that libraries are QUIET places.
There is a small sign in front of each computer asking people to take phone calls away from the area.
Isn't this just courtesy? People could always change phone settings?
Possible positive solutions:
- Perhaps look at financial viability of locating a small printer near reception desk for one-off printing jobs.
- Staff could send a message to the computer screen of people like 'mighty mouth' asking for quietness or even come over in person and discuss?
- No more small signs - use BIG VISUALS please - or suggest that the use of the local newsagent's photocopier.
I have a few, well, yep, not so positive solutions that come to mind which I won't detail here - good job I don't work in management at the local library!!!
You get the picture . . .
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